E911 Telecommunications

Why we’re here

Jessamine County E911 serves as the enhanced center for routing 9-1-1 cell phone calls from residents/visitors, to the appropriate Law Enforcement, Fire, EMS, or Emergency Management agency for the City of Nicholasville and City of Wilmore.

The department provides service coverage to over 56,000 residents within approximately 174 square miles and employs highly-trained and certified dispatchers, including 14 full-time and 4 part-time dispatchers, along with 4 supervisors and several administrative staff members.

GIS can provide layered information on a location to assist in a variety of applications such as finding the best location for a new store, analyzing environmental damage or detecting crime patterns in an area, among other applications.

For more information, visit Jessamine County E911

Non-Emergency Contact Information

Non-Emergency E911 Line

(858) 887-5447

Jessamine County Sheriff

(859) 885-4139

Nicholasville Police Department

(859) 885-9468

Wilmore Police Department

(859) 858-8955

Visit their website

Services we provide

Receiving and processing emergency calls from the public for police, fire and medical services
Dispatching appropriate emergency services to the scene
Monitoring ongoing incidents to ensure emergency responders and resources are on scene
Provide guidance and support to callers, including giving instructions on managing an emergency until responders arrive
Maintain detailed records of calls, incidents, and responses
Collaborate with other emergency management agencies to ensure a coordinated response
Use various communication systems including software, radio and phone to facilitate an efficient response
Train dispatchers and operators in emergency protocols and policies